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Terms and Conditions

Your use of the MyRate.com.au and its associated websites is expressly conditioned on your acceptance of the following terms and conditions. By using MyRate.com.au, you agree to be legally bound by these terms, which will take effect upon first visit to this site. If you do not agree with these terms and conditions, please do not access MyRate.com.au 'MyRate.com.au', 'MyRate Pty Ltd', and 'MyRate' are used interchangeably throughout the following terms and conditions, and refer to the owner and operator of the website http://www.myrate.com.au.

Intellectual Property

The term 'content' in these terms and conditions includes but is not limited to all images, buttons, calculators, forms and text on this website. All names, images and logos identifying MyRate, third parties and their products and services are subject to copyright, design rights and trademarks of MyRate and/or and relevant third parties. All content provided on this site is copyrighted by MyRate Pty Ltd and protected by Australian and international copyright and trademark law. You must not modify, copy, reproduce, republish, frame, post, transmit or distribute this content in any way unless explicit authorisation is received from MyRate Pty Ltd. Dependant on the condition that all content is kept intact and in the same form as presented on this site including all copyright, trademark and privacy notices and all advertisements, you may download and view this content through an industry-standard web browser. Viewing of this content is for personal, non-commercial use, or in the case of an internet service provider, to supply this content to subscribers. All content on this site is provided "as is" and on an "as available" basis. MyRate does not guarantee that the functions on this site will be uninterrupted or error free, and defects will be corrected, or that the MyRate website or the server providing this site is free of viruses or bugs.

User Agreement

You agree that during the use of this website you will not use any device, software or routine to interfere or attempt to interfere with the proper working on this site. You also agree that you will not undertake any action that will impose a burden or loan on MyRate's infrastructure that MyRate deems to be unreasonable or disproportionate site usage. MyRate reserves sole discretion to determining whether an action is unreasonable to the benefits MyRate obtains from your use of the site.

External Sites

MyRate.com.au may contain links to websites of third parties. These third party sites are "external sites" and are managed by separate entities to MyRate. MyRate is not required to maintain or update these links. Links to these external sites are not to be taken as any endorsement, approval, recommendation or preference by MyRate of any information, products or services contained on the external sites unless otherwise specified. MyRate does not make any guarantee or warranty nor accept any liability as to the material contained on external sites.

Accuracy of information

All attempts are made to maintain the accuracy of information provided on this site. However, no guarantee or warranty is made as to the accuracy or completeness of the information provided. MyRate will not be liable for any loss or damage arising from inaccuracies, errors, or exclusions contained on this site. All information should be confirmed before any final decision is made. The results obtained from using any MyRate calculator(s) should be used as an indication only. These results do not represent either quotes or offers for any product/service described, calculated or implied by any MyRate calculator(s). In addition, your interest rate is subject to change and will only be finalised once your loan has been approved.


This website makes use of "cookies". Cookies are small pieces of data which are stored the web browser on your computer. A web server, including the server used by MyRate may store one or more cookies in your browser; request that your browser transmit this data back; or request your browser transmit back a cookie which has been set by another site within the same domain. Cookies are used to improve the MyRate service for you and any future visits you may make to MyRate by tracking information about your use of the site and providing customised content. The use of cookies can be disabled through your web browser, however this may result restricted access of some content and facilities of MyRate.

Use of information

We do not take responsibility for any content submitted to us by you. By submitting any information to MyRate, you grant MyRate the global, non-exclusive, royalty-free and irrevocable right to use, reproduce, modify and publish this submitted information. (This does not include any personal information submitted for the use of our stated services). All information collected through MyRate.com.au will be handled in accordance with the terms of our Privacy Policy. You agree you have read MyRate's privacy policy and accepted its conditions. All loans and other products or services referred to in this site are only available in Australia. All applications for credit are subject to MyRate's usual credit assessment criteria.

Referral Program

MyRate operates a customer referral program. In instances where an existing MyRate customer refers a new customer to MyRate, and that new customer has not previously enquired with MyRate and goes on to settle their loan with MyRate, MyRate may reward the existing customer who referred the new customer with a referral payment. For a settled loan to be considered eligible for the referral program, none of the borrowers listed on the new loan must be an existing borrower on any other MyRate loan. In addition, the referred customer must mention during their initial enquiry which existing MyRate customer referred them. At our discretion, we will pay the referral fee upon settlement of the new loan unless MyRate has reason to believe the referral did not come from the existing customer in question. The referral fee cannot be claimed with any other promotions or offers.

Apache License

Apache Open Sans fonts, Copyright 2015 The Apache Software Foundation, Licensed under the Apache License, Version 2.0; you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0. Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.

About MyRate

MyRate is an online residential home loan provider based in Sydney. Our loans are securely funded by multiple banking institutions. MyRate works with Firstfolio Limited as our Mortgage Manager. Our Funder and our Mortgage Manager together are considered our financier.

MyRate obtains home loan products at wholesale rates from our financier and then markets that range of products to you under the MyRate brand. Because of the volume of loans we originate, we are able to obtain competitive wholesale rates from our financier and then pass on those savings to consumers.

MyRate is here to bring transparency, flexibility and efficiency to a complex home loan process.
At MyRate we strive to simplify the home loan application process. Whether you are a remote worker, a 9-to-5 office employee or a full-time mother, we are just a phone call or email away. Apply online or Enquire now to get started!

Some of our awards

2013 MyRate Best Variable Home Loan Provider
Best Variable Home Loan Provider
Global Banking & Finance Review Awards
2013 MyRate Best Fixed Rate Home Loan
2013: Gold Medal
Best Fixed Rate Home Loans (overall)
Australian Home Loan Awards
2013 MyRate Best Speed of Approval Non-Bank
2013: Gold Medal
Best Speed of Approval Non-Bank
Australian Home Loan Awards
2012 MyRate Best Loan for Investors
2012: Gold Medal
Best Loan for Investors
Mortgage of the Year Awards

Contact us

New enquiries
1300 663 558
+612 9240 8194 (from overseas)
9:00am – 5:30pm, Monday - Friday, AEST
Existing customers
1300 304 572
+612 9240 8201 (from overseas)
8:45am – 5:15pm, Monday - Friday, AEST
Telephone banking/Lost or stolen cards
131 455
+612 9028 4172 (from overseas)
Corporate Enquiries
02 9240 8100
02 8572 5328
Suite 901, level 9
447 Kent Street
Sydney, NSW, 2000
ABN 19 119 565 150
Australian Credit Licence 389058
Dispute Resolution
MyRate operates an Internal Dispute Resolution (IDR) process. View our IDR Procedure.
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