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If you have forgotten your account number, please call customer service on 1300 304 572 (Monday to Friday, 8:45am to 5:15pm AEST).

About MyRate

MyRate is an online residential home loan provider based in Sydney. Our loans are securely funded by multiple banking institutions. MyRate works with Firstfolio Limited as our Mortgage Manager. Our Funder and our Mortgage Manager together are considered our financier.

MyRate obtains home loan products at wholesale rates from our financier and then markets that range of products to you under the MyRate brand. Because of the volume of loans we originate, we are able to obtain competitive wholesale rates from our financier and then pass on those savings to consumers.

MyRate is here to bring transparency, flexibility and efficiency to a complex home loan process.
At MyRate we strive to simplify the home loan application process. Whether you are a remote worker, a 9-to-5 office employee or a full-time mother, we are just a phone call or email away. Enquire now to get started!

Some of our awards

2013 MyRate Best Variable Home Loan Provider
Best Variable Home Loan Provider
Global Banking & Finance Review Awards
2013 MyRate Best Fixed Rate Home Loan
2013: Gold Medal
Best Fixed Rate Home Loans (overall)
Australian Home Loan Awards
2013 MyRate Best Speed of Approval Non-Bank
2013: Gold Medal
Best Speed of Approval Non-Bank
Australian Home Loan Awards
2012 MyRate Best Loan for Investors
2012: Gold Medal
Best Loan for Investors
Mortgage of the Year Awards

Contact us

General enquiries
1300 663 558
+612 8061 8195 (from overseas)
9:00am – 5:30pm, Monday - Friday, AEST
Telephone banking/Lost or stolen cards
131 455
+612 9028 4172 (from overseas)
02 8572 5328
Suite 901, level 9
447 Kent Street
Sydney, NSW, 2000
ABN 19 119 565 150
Australian Credit Licence 389058
Dispute Resolution
MyRate operates an Internal Dispute Resolution (IDR) process. View our IDR Procedure.
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